What should I expect from my first therapy consult?

The first 15-minute consultation is free, and focuses on understanding your concerns, history, and goals. It's also a chance for you to get a sense of whether we're the right fit for you.

What does the neuropsych evaluation process involve?

An evaluation typically includes: A clinical interview to gather history, testing sessions using standardized measures, feedback sessions to review results and recommendations, and a written report you can share with schools, physicians, or other providers.

Do you work with local physicians, schools, or attorneys?

Yes, with your written consent we can collaborate with healthcare providers, schools, or legal professionals to ensure coordinated care.

Privacy Policy | East Bay Psychology

The Website and its content is owned by East Bay Psychology, Inc. ("Company", "we", or "us"). The term "you" refers to the user or viewer of our Website ("Website").

This Privacy Policy describes how we collect, use, process and distribute your information, including Personal Data used to access this Website. We will not use or share your information with anyone except as described in this Privacy Policy and our Terms of Use.

Personal information we may collect

We collect various types of information when you access the Website, including information you provide to us to schedule an appointment, make a payment, fill out forms or otherwise communicate with us. We will only collect the minimum amount of information necessary for us to fulfill our obligation to you.

We may collect:

A name, telephone number, and email address if you complete our contact form or schedule an appointment with us.
Billing information, including name, address and credit card information so that we can process payment to deliver our services to you.

Please note that the information above ("Personal Data") that you are giving to us is voluntary. You are welcome to opt-out or request for us to delete your Personal Data at any point by contacting us at info@eastbaypsychology.org.

Other information we may collect

To maintain our Website's high quality, we may use your IP address to help diagnose problems with our server and to administer the Website. This is anonymous "traffic data" which cannot personally identify you but is helpful to us for improving our services.

What we do with information we collect

We may contact you based on the following lawful grounds:

Consent. We may contact you if you give us your clear, unambiguous, affirmative consent.
Contract. We will contact you under our contractual obligation to deliver services you purchase from us.
Legitimate Interest. We may contact you if we feel you have a legitimate interest in hearing from us.

How we store and share your information

Personal Data that you provide to us is stored internally or through a data management system. Your Personal Data may be accessed by those who help to obtain, manage or store that information, or who have a legitimate need to know, such as website hosts, payment processors, and analytics providers.

We retain your Personal Data for the minimum amount of time necessary to provide you with the information and/or services that you requested from us.

Your rights

You have the right to:

Request information about how your Personal Data is being used and request a copy.
Restrict processing if you think the Personal Data is not accurate, unlawful, or no longer needed.
Modify or delete Personal Data and receive confirmation of the modification or deletion.
Withdraw your consent at any time to the processing of your Personal Data.

Security

We take commercially reasonable steps to protect the Personal Data you provide to us from misuse, disclosure or unauthorized access. Should there be a data breach of which we are aware, we will inform you promptly.

Contact us

If you have any questions about this Privacy Policy, please contact us at info@eastbaypsychology.org or call (510) 239-3387.

Updated August 2025